Return Policy
and Satisfaction guarantees
Infrared Sauna Blanket, Revive PEMF and Revive Mini PEMF
If for any reason you are not satisfied with any of these products, you have 45 days from the day it is received to send it back for refund.
Returns will only be accepted for products that are received by HEALiX in “like new” condition.
Carrier Bags and Sauna Blanket Inserts
There is a 30-day Return policy for unopened products.
The HEALiX Team will gladly provide support and warranty for goods received damaged or defective.
How to Claim Satisfaction Guarantee
1. Contact customer service for instructions – DO NOT return the package to address on packaging
2. Return item in the original packaging, undamaged. Any orders missing pieces or packaging are subject to being rejected for satisfaction guarantee, or may incur restocking fees. Items must be in "like new" condition.
3. Sauna Blanket or PEMF Mats must be post marked within 45 days of delivery. If the item does not meet this requirement, it will not be accepted for return.
4. Provide Shipping for the Item – Tracking is required and Insurance is recommended
You can Email Us at: Support@HEALiXInfrared.com
When You Return a Product You Can:
1. Exchange for something of equal value to your original order
or
2. Receive a Full Refund (less any shipping charges)